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FAQ

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CARE

Jewelry

To ensure your jewelry stays like new for years to come, avoid direct contact with lotions, sunscreen, and other chemicals. Make sure to take jewelry off when showering, swimming, washing hands, or doing dishes.  Soft stones such as turquoise can crack and even break down with exposure to these elements. Please do not use harsh cleaners to clean your jewelry. This may remove the antique patina applied to your jewels. Natural body oils and oxygen oxidize silver over time. The best thing to use to clean your piece is a Sunshine Cloth (available on website).  This is good for silver & gold & bronze & will bring a bright shine to any tarnished areas. All ear wires are made of fine silver,  so allergy sensitivities are avoided (ie. nickel).  

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PACKAGING

Shipping & 

PACKAGING

The maker and the mare uses eco-concious shipping products. Everything included (box, crinkle paper)  is recyclable to help save our mother earth. Please re-use packaging as you please, or toss in recycling bin. Larger pieces will come with a complimentary sunshine cloth to keep your jewels shinin’ for years to come.

SHIPPING

Made to order & customs take between 2-4 weeks once deposit is made. Ready to ship items will go out 1-3 days after purchase.

All items shipping within the US are offered a FLAT RATE SHIPPING PRICE. Either USPS FIRST CLASS or USPS PRIORITY. The maker and the mare is not responsible for lost, damaged or stolen items in transit.   

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EXCHANGES

Returns & 

We are a small studio who takes pride in our handmade, one-of-a kind

pieces. Though we do not typically take returns or exchanges, we value our

clients and want them to be happy  satisfied with their deliverables.

Please contact us with your concerns, new will evaluate on a case by case

basis for returns & exchanges!

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